Frequently Asked Questions
When do I need to order my dress?
Due to the ongoing implications of Covid 19 we recommend that you order your dress 10 – 12 months prior to your wedding day.
This makes it less stressful and leaves plenty of time for final adjustments to be made.
Do I need an appointment to try on dresses?
Yes, you do need an appointment. A private suite and a consultant will be reserved for you for an hour and a half to give you plenty of time to select and try on dresses.
Can I bring food and drink?
We do not allow food or drink to be brought in, water and ginger ale is available for your guests during the appointment time.
A champagne toast will be served when you say YES to your dress.
Who Should I bring with me?
Family, your closest friends, those whose opinion you trust to help you choose your perfect dress.
We ask that you do not bring children to your appointment.
When should I arrive for my appointment?
Please arrive 5 minutes before your appointment time. This gives you time to gather your party together and de-stress before we start the appointment.
If you are going to be late please call ahead and let us know, this may cause your appointment to be shortened or re-arranged depending on how busy we are on your appointment day.
What forms of payment do you accept?
We accept cash and credit cards.
How much do I pay and when?
Your dress is a special order specific to you and will not be ordered until paid for in full, therefore we ask that payment be made in full at the end of your appointment.
What undergarments should I wear for my appointment?
Your consultant will be assisting you in and out of dresses. We recommend light colored undergarments and a strapless bra.
Brides attending an appointment are required to wear underwear when trying on dresses
Can I try on veils and accessories with my dress?
Absolutely, we have a large selection available for you to try on with the dress to complete your perfect wedding day look.
Do you do alterations?
We have a seamstress that can do your alterations for you. She has a limited availability. If we do not have availability we can refer you to a small group of local seamstresses that provide alteration services for our brides and we will happily give you their information to make your own separate arrangements.
What should I bring to my appointment?
Any pictures of dress styles that you would like to try on.
What size gowns do you have for me to try on?
We have a range of sizes from different designers from size 8 – 22 for you to try on.
Size 22 in bridal is approximately size 18 in regular clothes.