Frequently Asked Questions

We recommend that you order your dress 6-9 months before your wedding. 
This makes it less stressful and leaves plenty of time for final adjustments to be made.

Yes, you do need an appointment. A private suite and a consultant will be reserved for you for an hour and a half to give you plenty of time to select and try on dresses. 

Schedule an appointment

We do not allow food or drink inside.

Family, your closest friends, those whose opinion you trust to help you choose your perfect dress.

We ask that you do not bring children to your appointment.

Please arrive 5 minutes before your appointment time. This gives you time to gather your party together and de-stress before we start the appointment.

If you are going to be late please call ahead and let us know, this may cause your appointment to be shortened or re-arranged depending on how busy we are on your appointment day.

We accept cash and credit cards. 

We would prefer you to pay in full when you order the dress.

If you wish to split the payments we require a 75% deposit with the balance due

six weeks after the dress is ordered. 

Any dress bought “off the rack” must be paid for in full and taken with you on the day of purchase.

All Sales are final.

Your consultant will be assisting you in and out of dresses. We recommend light colored undergarments and a strapless bra.

Absolutely, we have a large selection available for you to try on with the dress to complete your perfect wedding day look.

We have hand selected a small group of local seamstresses that provide alteration services for our brides and we will happily give you their information to make your own separate arrangements.

Any pictures of dress styles that you would like to try on.

We have a range of sizes from different designers from size 10 – 18 for you to try on. 

Our hearts go out to everyone who has been impacted by the coronavirus, COVID-19. It is with a heavy heart that we have come to the decision to close our boutique temporarily for the safety of our guests, staff, and our community. We are so honored to have been able to make so many brides’ dream dress shopping experience a reality. We will review things on a weekly basis and re-open our doors as soon as it is safe to do so. If you are already part of the Satin and Lace family and have any questions regarding your dress order, you will be able to reach us by telephone, email and Instagram during our normal business hours. We look forward to being able to help future brides find their perfect dress.
Thank you for your understanding during this time and we wish you all well!